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College Fund Career Opportunities

The American Indian College Fund is an Equal Opportunity Employer

 Front Desk and Data Entry Coordinator

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Job Title: Front Desk and Data Entry Coordinator

FLSA: Non-Exempt

Position Type: Full-time

Earnings Range: $19.00 – $21.50/hour

Reports To: Director of Human Resources

Location: Onsite Only – Headquarters in Denver, CO

 

Description

The American Indian College Fund (College Fund) strives to positively impact the lives of Native Americans by supporting their higher education and career objectives. College Fund team members believe education is the answer and collectively we raise funds, provide scholarships, and holistically support students in achieving their goals. Programming, research, and enhancing the capacities of tribal colleges and universities (TCUs) are also integral elements of our mission.

Headquartered in Denver, Colorado, the College Fund currently employs over 75 team members. Our operations include student success services, TCU capacity building, research and evaluation, and public awareness. We annually serve over 4,000 students and 35 TCUs across the United States. The role of this position is to provide professional and efficient management of visitors, telephone calls and messages, as well as a variety of administrative duties that support the American Indian College Fund (the College Fund).

The Front Desk and Data Services Coordinator is often the first point of contact for the public, potential donors, and students. As such, it is imperative that this position represent the College Fund in a professional and helpful manner, requiring strong general knowledge of our operations.

When at the front desk this position is responsible for incoming phone and general email inquiries, welcoming visitors to the College Fund, and maintaining knowledge of team members’ work schedules and locations. This position will support the processing of incoming mail and packages and will be a back-up to other front desk administration functions.

The Front Desk and Data Services Coordinator supports various elements of donor and gift administration. This position also supports the College Fund’s revenue accounting by creating daily receipt logs and electronically filing revenue back-up documentation.

Also, this position will support other seasonal and as needed projects.
This position will share front desk administration with another position to ensure consistent coverage of the front desk and allow for time away from the front desk to conduct other responsibilities.

 

Essential Job Functions

  1. Email
    • Receives and directs telephone calls and visitors
    • Ensures knowledge of staff whereabouts and maintains accurate and complete information for the Daily Schedule
    • Manages the incoming College Fund general email and voicemail messages
    • Takes phone donations and enters them into the donor database
    • Supports internal control process for opening and processing mail
    • Ensures incoming packages are logged and secured
    • Provides back-up for other front desk administration as needed
  1. Processes funds received at the office
      • Accurately compiles information for Receipts/Deposit Log and uploads report and backup documentation to Intranet
      • Accurately prepares and sends bank deposit summaries to accounting
  1. Supports Donor Database and donor administration
      • Processes digital lockbox correspondence
      • Processes acknowledgement letters
      • Updates addresses in donor database for all returned mail
      • Supports gift entry into donor database during heavy giving season
  1. Provides back up support for the Office Manager and Building
    1. General Support
        • Files paper and electronic documents
        • Supports large mailing projects
        • Supports College Fund seasonal and as needed projects and activities

     

    Job Requirements and Competencies

    • Strong verbal and written communication skills
    • Professional appearance and demeanor
    • Strong people skills to interact positively with internal and external constituents
    • Strong attention to detail
    • Ability to effectively manage prioritized tasks
    • Punctuality
    • Reliability
    • Familiarity with office machines
    • Strong Excel, Adobe/Foxit skills
    • Ability to learn new programs and databases
    • Ability to take initiative and problem solve

    Experience & Education

    • One year of front desk or accounting experience, may include work study or internships
    • High school diploma or GED

    Preferred Experience & Education

    • Experience working with Native American or Alaskan Native peoples
    • Experience working in a not-for-profit organization
    • Accounts payable experience
    • Associate degree

    Work Environment and Physical Activities

    • Ability to lift 15-20 pounds
    • Ability to use a computer for long periods is essential

     

    Note: The intent is not to provide an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Incumbent may perform other duties as assigned.

    To Apply:Send your cover letter and resume to applications@collegefund.org.
    Please put your name and the job title in the subject line.

    American Indian College Fund is an Equal Opportunity Employer

    Coordinator Email and Social Media Marketing

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    Job Title: Coordinator Email and Social Media Marketing

    FLSA: Non-Exempt

    Position Type: Full-time

    Earnings Range: $20.30-22.60/hour plus full benefits

    Reports To: Director of Marketing

    Location: Denver, CO

     

    Description

    The American Indian College Fund (College Fund) strives to positively impact the lives of American Indians by supporting their higher education and career objectives. College Fund team members believe education is the answer and collectively we raise funds, provide scholarships, and holistically support students in achieving their goals.

    We are seeking an experienced digital communication professional who will combine their social media savvy and passion for conversing to build brand presence, audiences, and a platform for constituents to get to know our mission and the Native students we support.

    The ideal candidate will be experienced in creating content for social media platforms, identifying trending topics and opportunities, and have excellent virtual interpersonal skills to create a space where new and existing donors can learn from the College Fund and discuss with each other issues that are important to the communities we serve. This person will identify trending conversations in both mainstream media and pop culture that should include Native representation and be skilled at creating inclusive dialogue to elevate the platform we’ve created for Native students and their stories. This position also includes working with the marketing and direct response teams to create owned media communications such as email campaigns and newsletters to drive deeper conversations with our donors, improve retention rates, and increase giving.

    This role requires someone with the ability to self-start, project manage, and create content quickly when the opportunity presents itself. You enjoy writing and understand the social media dialog and tone, and its’ role within the marketing ecosystem. You are cutting edge and keep up-to-date with the latest social media technologies and best practices and combine that with your knowledge of non-profit fundraising. You bring ideas to the team on how to keep donors engaged and can present insight as to how users are engaging with our messages. You should be organized, detail-oriented, flexible to changing timelines in a fast-paced environment, data driven and curious about campaign results and insights, with good interpersonal skills.

     

    Essential Job Functions

    1. Email
      • Functional knowledge of Email Marketing Platforms (Engaging Networks) and comfortable with drag-n-drop email builder tools (WYSIWYG)
      • Maintain an email marketing calendar, project manage multiple email marketing campaigns, and execute email strategy across multiple communication strategies and audiences
      • Responsible for segmenting e-CRM audiences, setting up user profiles, setting up A/B or multivariant test scenarios to optimize KPIs and create a more personalized donor experience
      • Work with graphic design partner to create, develop, and use email templates to communicate with donors. Ability to support graphic design partner with light image editing (cropping, graphic treatment, etc) preferred
      • Respond to data entry and finance inquiries on donor financial transactions
    1. Social Media
        • Develops, plans, and manages organic social media channels and engagement.
        • Understands existing and emerging social media platforms, their respective audiences, and how each platform can be deployed and leveraged to support marketing strategies and business needs
        • Writes content to adapt tone and urgency based on audiences and marketing needs
        • Responds to all inquiries via social media platforms, encourages and thanks donors for their engagement with the College Fund and our content while demonstrating excellent interpersonal skills
        • Collaborates with team members to develop social media strategies to support individual team goals and overall departmental goals and business needs
        • Creates organic social media content to be shared and leveraged by our partners in recognition of their support or to help build awareness
    1. Completes other duties as assigned

     

    Job Requirements and Competencies

    • Advanced knowledge of digital marketing; understanding of non-profit fundraising preferred
    • Strong project management skills which include influencing and persuading teammates and external vendors in the execution of projects.
    • Excellent writing and communication skills
    • Experience in email marketing automation
    • Knowledge of HTML coding is a plus
    • Accuracy and attention to detail a must
    • Ability to review content and edit copy
    • Ability to set and meet firm deadlines and objectives
    • Must be able to work independently
    • Must efficiently organize workload to meet constantly changing demands
    • Proficient in Microsoft Office programs
    • Proficient in Adobe Creative Suite preferred
    • Knowledge of or interest in learning about American Indian education

    Experience & Education

    • BA Degree
    • Minimum of 2 years marketing experience or knowledge
    • Direct marketing a plus

      Work Environment and Physical Activities

      • Professional office environment
      • Frequent keyboarding
      • Lifting from 20-30 pounds
      • Travel as assigned

       

      Note: The intent is not to provide an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Incumbent may perform other duties as assigned.

      To Apply:Send your cover letter and resume to applications@collegefund.org.
      Please put your name and the job title in the subject line.

      American Indian College Fund is an Equal Opportunity Employer

      College Readiness Associate

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      Job Details

      Job Title: College Readiness Associate

      FLSA: Exempt

      Position Type: Full-time

      Reports To: College Readiness Program 

      Location: Denver, CO

      Salary Range: $50,000-$55,000 annually

      Description

      The American Indian College Fund (College Fund) strives to positively impact the lives of American Indians by supporting their higher education and career objectives.  College Fund team members believe education is the answer and collectively we raise funds, provide scholarships, and holistically support students in achieving their goals.  Programming, research, and enhancing the capacities of tribal colleges and universities (TCUs) are also integral elements of our mission.

      The College Readiness Associate provides expertise and support in college going services that are culturally centered for entities serving Native youth.  This position will engage and build collaborative partnerships with targeted high schools and TCUs to provide supports and resources for high school to college matriculation. The college readiness specialist will support the goals of the Student Success Services Team and of the College Fund by collaborating with team members in providing student resources and supports to gain access to higher education and to persist through their college experience.

       

      Essential Job Functions

      1. Builds and maintains sustainable support systems, practices and resources within the high schools, TCUs, and communities we partner with for improved and increased student supports.
        • Use peer learning opportunities and communities of practice, when possible, to support college readiness activities and goals to build and foster a college going culture in Native communities.
        • Plan convenings and site visits to TCUs and partner institutions in collaboration with Student Success Services team to maintain partnerships. 
        • Plan, facilitate and implement summer programming and convening for program participants in collaboration with the Student Success Services team.
        • Seek out professional development opportunities as well as for institution support staff in best practices that support students– to include, but not limited to college applications, essays, FAFSA, choosing a best-fit college.
        • Keep up to date records on students and partner activity. Provide reports as needed for supervisors.
        • Utilize quantitative and qualitative data to inform program goals and direction and to support students, high schools, and organizations.
        • Provide formal updates to supervisors twice yearly for review and for professional growth (December and June).
      1. Serve as a resource for pre-college students, TCUs, and entities that serve them.
        • Plan, facilitate and administer college readiness program components. Includes: subgrant administration, online resources, webinars and text messaging.
        • Create and share resources on college and career readiness strategies to guide students towards their graduation, college and career goals.
        • Connect students, high schools, TCUs, and organizations to Student Success Service programming at the College Fund as relevant.
        • Regular, timely outreach and communication (email, phone and virtual) to program partners regarding upcoming deadlines, requirements, and expectations associated with programming and potential scholarships.
        • Stay current and up to date on latest trends involving Native student Education, the college choice process.

       

      Job Requirements

      Competencies

        • Proficient IT skills particularly with databases, Microsoft Office products and social media
        • Ability to develop and enhance relationships
        • Ability to meet deadlines for a wide variety of job assignments
        • Ability to manage numerous tasks and/or projects at one time
        • Attention to and tolerance for detail
        • Ability to work collaboratively within and across departments as well as with external partners
        • Proven ability to accomplish defined goals and objectives
        • Experience presenting for small and large groups
        • Willingness to travel during certain periods

       

      Education/Experience/Certification Requirements

      • BA Degree
      • Experience working with AIAN or underserved population high school and/or college students
      • Two years of experience working in a field related to college readiness

       

      Preferred Qualifications

      • MA in Student Affairs, or related field and/or four years of work experience in an education-related setting
      • Involvement and/or experience with student advising, coaching and admissions

       

      Work Environment and Physical Activities

      • Professional office environment
      • Frequent keyboarding
      • Lifting from 20-30 pounds
      • Travel as assigned, airplane and car

      Note:   The intent is not to provide an exhaustive list of all duties, responsibilities, or qualifications associated with this position.  Incumbent may perform other duties as assigned.

       

      To Apply:

      Send your cover letter and resume to applications@collegefund.org. Please put your name and the job title in the subject line. 

      American Indian College Fund is an Equal Opportunity Employee

      Volunteer or Contact HR

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      Are you looking to find a place where your contributions make a difference? Do you have some free time to lend a hand? Looking to find a place where you can develop your job skills in a fun and learning environment? If you answered yes, then we would like to meet you. The American Indian College Fund is seeking a civic-minded individual/s who can volunteer their skills in the following area: Office or clerical support – answer phone, file, data entry.

      Send Resumes To:

      applications@collegefund.org

      or

      American Indian College Fund
      Human Resources
      8333 Greenwood Blvd. Denver, CO 80221

      Call us at:

      303-426-8900

      Why Work Here?

      The American Indian College Fund is a top-ranked national charity making a difference in Native peoples’ lives and communities, while working to effect policy change in higher education.

      We asked our staff, “What are your top reasons for working here?” They said:

      • Working in a great team with the same focus to support Native Scholars
      • Motivated and united by our mission
      • Support of cultural values
      • Great salary and benefits
      • Flexible work schedule
      • Consistent and supportive learning environment
      • Great office culture
      • Promotion of healthy work/life balance
      • The staff are hardworking and fun!
      • Ethical and transparent practices

      In our employee engagement survey, we asked our employees to tell us about some things we are doing great here. Some replies included:

      • The College Fund is an organization with its mission at the core of what we do and how we do it. Our team is focused on creating and improving opportunity for individuals and communities who need it most. We thrive in our dedication to accomplishing our work together as a whole team.
      • I feel like leadership and my boss go out of their way to make us feel appreciated. I am happy and proud to work here.
      • Our mission is incredible and it is clear that individual staff members are deeply passionate about service to that mission.
      • We are always trying to figure out how to do things better, we are clear about the importance and focus on our mission and work, overall we are generous and treat employees/staff well.
      • There is an extremely warm and welcoming culture at this organization.

      Diversity and Inclusion comments

      • This is the most inspiring work to me because Native people at the College Fund are spearheading these programs and are giving Native communities the chance to form their own pathway through these programs.
      • I like that we incorporate Indigenous perspectives in how we treat each other and go about our work.
      • We thrive in cultural literacy, which helps us understand the distant places from where our students come.
      • I get a strong sense of mutual respect and inclusion from all staff members at the College Fund.

      The American Indian College Fund is an Equal Employment Opportunity Employer

      • The American Indian College Fund is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees on the basis of age, race, gender, color, religion, national origin, disability, genetic information, sexual orientation, or any other status protected by federal, state, or local law.